Employer Portal

Healthcare recruitment, done with care.

OptiMatch Solutions partners with care homes, nursing homes, supported living services and hospitals across London and the South East. Brief us once — we deliver vetted, shortlisted candidates ready to interview.

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Care home interior

What you get

A partner, not a portal.

  • Single named our team for every account
  • Curated shortlists of permanent Support Workers — typically within 5 working days
  • Seven-stage vetting with full compliance pack on offer
  • 90-day post-placement aftercare and replacement commitment (subject to written Terms of Business)
  • Transparent fixed-fee permanent pricing — agreed in writing up front
  • Active candidate networks across London, the South East and Gloucestershire

Settings we serve

Specialist recruitment for every care environment.

Care Homes

Residential and elderly care services from family-run homes to national groups.

Nursing Homes

Nurse-led services requiring RGNs, RMNs, senior carers and clinical leads.

Supported Living

Learning disability, autism and mental health services across community settings.

Hospitals & Hospices

NHS trusts and private providers needing pre-vetted ward and unit cover.

Why choose OptiMatch Solutions

Built around your service.

01

Partnership-led

A single point of contact at OptiMatch Solutions for every account. No call-centre handoffs, ever.

02

Seven-stage vetting

Enhanced DBS, right-to-work, references, training matrix and clinical checks.

03

Shortlists, typically in 5 days

Curated permanent Support Worker shortlists — typically 3 to 5 candidates, subject to brief and market.

04

90-day aftercare

Post-placement check-ins and a 90-day replacement commitment, subject to our written Terms of Business.

OptiMatch Solutions

Ready to hire your next permanent Support Worker?

Brief us today — first qualified shortlist typically in your inbox within five working days, subject to brief.

Request a call-back

Prefer a conversation? Leave your number and a senior consultant will call you back at a time that suits.

FAQs

Common questions from employers.

How quickly can you deliver a shortlist?+

We typically aim to deliver an initial shortlist within 5 working days of the brief call, subject to role complexity and candidate availability. For urgent cover, faster turnarounds are often possible — speak to we.

Do you charge upfront fees?+

No. Our permanent recruitment model is success-based — you only pay on a confirmed offer being accepted.

What if the placement doesn't work out?+

Permanent placements are backed by our 90-day replacement commitment, set out in our written Terms of Business. Where the terms are met, we will re-recruit a like-for-like replacement (same role, site and core hours) at no additional placement fee.

What roles do you cover?+

Support Workers (core focus), HCAs, Carers, Senior Carers, RGNs, RMNs, RNLDs, Deputies and Registered Managers — permanent only.

What areas do you cover?+

Greater London, Kent, Surrey, Sussex, Essex, Hampshire, Berkshire, Hertfordshire and Gloucestershire.

Do candidates come with a compliance pack?+

Yes — introductions are supplied with our standard compliance pack, which typically includes Enhanced DBS, right-to-work, references, training certificates and an interview summary in line with our documented process.

What happens after you submit a vacancy

A clear, predictable path from brief to placement.

No black box, no chasing. Here is exactly what to expect once your brief lands with us.

  1. Step 1
    Acknowledgement
    Target: within 1 hour

    Our team aims to confirm receipt and book a 15-minute brief call within one working hour during business times (Mon–Fri, 8:00–18:00).

  2. Step 2
    Brief call & search begins
    Day 1–2

    We agree role, setting, shift pattern, pay and must-haves. Search starts immediately against vetted pipeline.

  3. Step 3
    Curated shortlist
    Target: by day 5

    Typically 3–5 pre-vetted candidates with compliance summary and interview notes — subject to brief and candidate availability.

  4. Step 4
    Interviews & offer
    Days 5–14

    We coordinate interviews, manage feedback, handle the offer and reference completion.

  5. Step 5
    Onboarding & 90-day aftercare
    Post-offer

    Compliance pack delivered. Structured check-ins with employer and candidate. Replacement commitment runs from the agreed start date and is subject to our written Terms of Business.

90-day replacement guarantee

If it doesn't work out, we work to make it right.

Permanent recruitment should reduce your risk, not add to it. Permanent placements are backed by our written 90-day replacement commitment, set out in our Terms of Business — designed to share the risk of a bad fit, not push it onto your service.

  • Applies to permanent placements made under our standard Terms of Business.
  • If the candidate leaves or is dismissed within 90 calendar days of the agreed start date, and the conditions in our Terms of Business are met, we will re-recruit a like-for-like replacement (same role, site and core hours) at no additional placement fee.
  • Conditional on the placement fee being paid in full and on time, and on the role remaining materially unchanged.
  • Full guarantee terms — including exclusions and notice requirements — are set out in writing in our Terms of Business and issued with every offer.