Compliance

Watertight, audited, evidence-ready.

Compliance isn't a tick-box exercise — it's the bedrock of safe healthcare recruitment. Candidates introduced by OptiMatch Solutions are taken through our documented seven-stage vetting process prior to placement, in line with our standard recruitment procedure.

Enhanced DBS

Our documented process requires a current Enhanced DBS — verified and tracked before placement. We encourage candidates to subscribe to the Update Service so checks stay live and portable.

Right to Work Checks

ID, share code and document verification carried out in line with current Home Office guidance. Evidence is supplied as part of our standard compliance pack.

Reference Verification

Our standard process is to obtain two professional references — typically including the most recent line manager — and to verify them directly rather than relying on candidate-provided contacts.

GDPR Compliance

Lawful basis recorded, data minimised and retention managed in line with UK GDPR. Candidate data is held securely and shared with employers in line with the consent given at registration.

Mandatory Training

Care Certificate, moving & handling, safeguarding, infection control and other mandatory training are checked and dated as part of our standard compliance process.

Clinical Competency

For clinical roles, senior carer / nurse interviews are used to verify clinical fundamentals prior to introduction, in line with our documented process.

Recruitment process

Seven stages. Our documented standard.

Our standard compliance pack is supplied with the offer — designed to support CQC inspection, internal audit and your own onboarding records.

  1. 01Enhanced DBS / PVG verified
  2. 02NMC / professional registration verification (where applicable)
  3. 03Right-to-work check with share code
  4. 04Two professional references audited
  5. 05Mandatory training certificates verified
  6. 06Clinical competency assessment
  7. 07Our team one-to-one interview

Compliance resources

Documents for procurement, audit and onboarding.

A central library of the documents employers most often request before signing terms. Items marked pending publication are drafted and held internally — request a copy by email and we will send the latest approved version.

Sample compliance pack (redacted)

Example of the document set typically supplied with a placement — DBS, RTW, references, training matrix and interview summary — in line with our standard process.

Available on request Request copy

GDPR & data-protection statement

How we collect, store and share candidate and client data. ICO-aligned, lawful-basis recorded.

Pending publication Request copy

Recruitment process overview (PDF)

End-to-end view of how briefs become shortlists become placements — for procurement and audit teams.

Pending publication Request copy

DBS verification process

How we verify Enhanced DBS certificates, the Update Service and re-check intervals.

Pending publication Request copy

Right-to-work process

Share-code, document and follow-up checks carried out in line with current Home Office guidance.

Pending publication Request copy

Candidate vetting standards

What our standard process expects of candidates.

Right to work in the UK

Verified at source — passport, BRP, share code or settled status.

Enhanced DBS (or PVG in Scotland)

Current and portable, on the Update Service where possible.

Two professional references

At least one from the most recent employer in a care setting.

Mandatory training

Current Care Certificate or equivalent; safeguarding and M&H within 12 months.

Clinical / role competency

Confirmed in a structured interview by our team.

Honest interview

Values-based screening — we say no when a candidate isn't right.

Want a sample compliance pack?

Request a redacted sample to see what our standard placement compliance pack typically looks like.