Employers
How focused recruitment gave one family a genuine choice
21 October 2026 · 3 min read
01
The challenge
Moving to Direct Payments meant taking on advertising, interviewing and choosing support. The family felt overwhelmed by the practical responsibility of recruiting for themselves.
02
The approach
Dominic listened to the practical and personal requirements and clarified the brief quickly. He presented three carefully selected candidates. Each completed a trial shift, giving the family an opportunity to assess fit in practice.
03
The outcome
The family had a genuine choice and selected the person who felt like the strongest fit. Recruitment became manageable, with the reassurance that they could return to OptiMatch if their needs changed.
“OptiMatch Solutions took something that had felt enormous and unmanageable and made it straightforward. Dominic gave us a strong choice of three suitable people and a process that allowed us to decide who worked best in practice.”
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